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Partnerships

Our research group collaborates with leading institutions to drive advancements in e-government services, ensuring that research outcomes align with national digital transformation objectives, enhance public sector efficiency, and improve user experiences. Each partnership is carefully selected based on shared research interests and mutual goals in modernizing government services through technology and innovation.

  • ​​Ministry Of Digital Economy and Entrepreneurship: 

    • Our research group maintains a strong collaboration with the Ministry of Digital Economy and Entrepreneurship, focusing on various aspects of e-government, user behavior, and technology adoption. One of our key contributions is the paper "Predictors for E-Government Adoption of SANAD App Services Integrating UTAUT, TPB, TAM, Trust, and Perceived Risk." This study integrates multiple theoretical models to explore the factors influencing the adoption of the SANAD app services. Our ongoing research aims to enhance digital service adoption and user experience, aligning with the Ministry's vision for a more effective digital economy in Jordan.​​
      • ​​AlHadid, I., Abu-Taieh, E., Alkhawaldeh, R. S., Khwaldeh, S., Masa’deh, R. E., Kaabneh, K., & Alrowwad, A. A. (2022). Predictors for E-government adoption of SANAD App services integrating UTAUT, TPB, TAM, Trust, and perceived risk. International Journal of Environmental Research and Public Health, 19(14), 8281.
    • ​​Common Research Interest​:
      • E-Government Adoption & User Behavior Analysis
      • Technology Integration (AI, ML, Blockchain, Big Data) in Public Services
      • Trust & Security in Digital Government Services​​

    • Why This Partner?

      • The Ministry leads Jordan’s digital transformation strategy, making it a key stakeholder in our research on e-government adoption and user trust.
      • Our study "Predictors for E-Government Adoption of SANAD App Services" provides critical insights into digital service engagement, barriers to adoption, and optimization strategies.
      • We contribute to the Ministry’s initiatives by analyzing factors that influence public acceptance and trust in digital government services.​​​​​​
  • Aqaba Special Economic Zone Authority:
    • ​​Our research group maintains a collaborative partnership with ASEZA, which offers the largest number of e-government services in Jordan (170+ digital services). ASEZA is committed to enhancing, integrating, and optimizing its services to create a more seamless, efficient, and interconnected digital government ecosystem. We work closely with ASEZA to optimize web service compositions, improve e-government applications, and analyze user behavior to drive adoption and efficiency. Through this collaboration, we contribute to ASEZA’s digital transformation efforts by applying cutting-edge research to real-world government operations, ensuring services are more flexible, user-friendly, and effective.​​.
    • ​​Common Research Interest​:
      • Smart City and Digital Economy Development
      •  Optimization of E-Government Services & Digital Public Administration
      • User Experience (UX) and Web Service Composition in Public Sector Digital Platforms
      • Integration of E-Services Across Government Entities​

    • Why This Partner?

      • ASEZA is responsible for implementing more than 170 digital services in one of Jordan’s key economic zones, providing a real-world testbed for our research.
      • Our work helps ASEZA enhance the efficiency, accessibility, effectivenessو responsiveness, and usability of its digital services, aligning with our research on UX, service optimization, and public sector digital transformation.
      • The partnership allows us to study user adoption trends and optimize e-government applications based on real user interactions.
      • ASEZA seeks to link its services with other government entities, making interoperability and system integration a major research focus.​​​
  • King Abd​ullah II Centre for Excellence:
    • ​Our researc​h group maintains a strong relationship with the King Abdullah II Center for Excellence, particularly through its alignment with the goals of the King Abdullah II Award for Electronic Transformation. Dr. Issam Alhadid, a key member of the research group, serves as the head of the evaluation team for this prestigious award. This connection underscores the group’s commitment to advancing digital transformation, fostering innovation in e-government services, and analyzing user behavior to support the award’s objectives of enhancing public sector performance and promoting excellence in service delivery.
    • ​​​Common Research Interest:
      • E-Government Transformation & Public Sector Excellence
      • Performance Measurement & Digital Innovation in Government Services
      • User-Centric Digital Service Design & Implementatio
    • ​​Why This Partner?
      • The Centre administers the E-Government Transformation Award, aligning with our research on evaluating and enhancing e-government services.
      • Dr. Issam AlHadid leads the evaluation team for the award, strengthening our role in shaping national digital transformation strategies.
      • Our research contributes to developing frameworks that improve government service efficiency, transparency, and accessibility.​


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