Achievements

Predictors for E-government Adoption of SANAD App Services Integrating UTAUT, TPB, TAM, Trust, and Perceived Risk

This research represents a significant achievement, with 68 citations and over 6,200 reads, highlighting its impact and relevance in the E-Gov. services and UX field. The study, titled "Predictors for E-government Adoption of SANAD App Services Integrating UTAUT, TPB, TAM, Trust, and Perceived Risk" and published in the International Journal of Environmental Research and Public Health (2022) (Scupos Q1 and WoS), explores the adoption of e-government services through the SANAD App. By integrating key frameworks such as UTAUT, TPB, TAM, Trust, and Perceived Risk, the research provides valuable insights into user behavior and adoption drivers. The findings have been instrumental in enhancing the user experience of the SANAD App, demonstrating the practical application and real-world impact of this work.

Dr. Rami S. Alkhawaldeh: top 2% globally (Stanford 2023)

Dr. Rami S. Alkhawaldeh has been listed amongst the top 2% of scientists in the world and one of the top 10 scientists in Jordan the Artificial Intelligence and Image Processing field, as per the Stanford University Global Ranking 2023. Dr. Alkhawaldeh’s research interests encompass a range of cutting-edge fields, including Artificial Intelligence, Deep and Machine Learning, Information Retrieval, VoIP, and Wireless networks. Through his scholarly pursuits, he explores innovative approaches and contributes to advancements in these areas, fostering progress and understanding in the broader scientific community.

Dr. Ali Tarhini: top 2% globally (Stanford 2023):

Dr. Ali Tarhini has been listed amongst the top 2% of scientists in the world according to Stanford University Global Ranking 2023. his research interests include knowledge management, cross-cultural issues in IS (at individual and national culture, cross-cultural studies), Consumer Behavior, Artificial Intelligence (AI)-enabled Customers Service, Digital Education, E-business and Technology Adoption.

Key Achievements in Enhancing Digital Government Services and Institutional Performance

One of our key achievements has been conducting and delivering several studies aimed at enhancing digital government services and improving institutional performance. These studies focused on exploring factors influencing technology adoption and leveraging advanced analytical methodologies. Notable examples include: a study on the predictors of user adoption for the SANAD e-government platform during the COVID-19 pandemic, which highlighted the significance of performance expectancy, ease of use, trust, and service quality; research on developing a digital prequalification and classification system for enterprises to promote transparency and efficiency in public sector tendering processes; an investigation into the organizational and human factors affecting the successful implementation of ERP systems at the Water Authority of Jordan, emphasizing the need for continuous training and management support; and an assessment of the relationship between organizational and technological factors in ERP adoption at the Greater Amman Municipality, demonstrating the critical role of organizational readiness and technological infrastructure. These studies provide actionable insights and recommendations for enhancing public service delivery and digital transformation in government institutions.