​Ziad Alkalha is an associate professor at The University of Jordan-Business School. Ziad is a fellow of Higher Education Academy, UK. Ziad worked as a researcher and a part-time lecturer at the University of Huddersfield- Business School, UK. Also, he worked as a lecturer at the Manchester Metropolitan University- Business School, UK. Ziad’s research interest is on Supply Chain Quality Management, Project Management, Absorptive capacity, and Servitization.​