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Consumer Misbehavior

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Featured Publications

Can water conscientiousness influence consumers' purchase intentions and behaviours towards sustainable apparel?

Authors: Hasan, C.I., Saleh, S.M., AbedRabbo, M., Obeidat, Z. and Ahmad, A2024

Journal: Journal of Fashion Marketing and Management

Doi: https://doi.org/10.1108/JFMM-10-2023-0258

Envy and revenge buying behavior after the COVID‐19 pandemic: The moderating role of added purchasing power

Authors: Obeidat, Z. M., Al‐Mawali, H., & Aldweeri, R2024

Journal: Journal of Consumer Behaviour

Doi: https://doi.org/10.1002/cb.2392

A Typology of Jordanian consumers after Covid‐19: The Rational, the Suspicious, and the Cautious Consumer

Authors: Zaid Obeidat, Mohammad Ibrahim Obeidat2023

Journal: journal of consumers affairs

Doi: https://doi.org/10.1111%2Fjoca.12493

The other customer online Revenge: A moderated mediation model of avenger expertise and message trustworthiness

Authors: Zaid Mohammad Obeidat, Ali Abdallah Alalwan, Abdullah Mohammed Baabdullah, Ahmad M. Obeidat, Yogesh K Dwivedi2022

Journal: Journal of Innovation & Knowledge

Doi: https://doi.org/10.1016/j.jik.2022.100230

Corporate social responsibility and patronage intentions: The mediating effect of brand credibility

Authors: Hala Mohammed Abu Zayyad, Zaid Mohammad Obeidat, Muhammad Turki Alshurideh, Mohammd Abuhashesh, Mahmoud Maqableh & Ra’ed Masa’deh2021

Journal: Journal of marketing communications

Doi: https://doi.org/10.1080/13527266.2020.1728565

Examining the impact of influencers’ credibility dimensions: attractiveness, trustworthiness and expertise on the purchase intention in the aesthetic dermatology industry

Authors: Omayma AlFarraj, Ali Abdallah Alalwan, Zaid Mohammad Obeidat, Abdullah Baabdullah, Rand Aldmour, Shafig Al-Haddad2021

Journal: Review of International Business and Strategy

Doi: https://doi.org/10.1108/RIBS-07-2020-0089

The moderating role of perceived company effort in mitigating customer misconduct within Online Brand Communities (OBC)

Authors: Nadia Sweiss, Zaid Mohammad Obeidat, Rami Mohammad Al-Dweeri, Alaeddin Mohammad Khalaf Ahmad, Ahmad M. Obeidat, Muhammad Alshurideh2021

Journal: Journal of Marketing Communications

Doi: https://doi.org/10.1080/13527266.2021.1931942

Narcissism, interactivity, community, and online revenge behavior: The moderating role of social presence among Jordanian consumers

Authors: Zaid Mohammad Obeidat, Raed Salah AlGharabat, Ali Abdallah Alalwan, Sarah Hong Xiao, Yogesh K Dwivedi, Nripendra P Rana2020

Journal: Computers in Human Behavior

Doi: https://doi.org/10.1016/j.chb.2019.106170

The effect of e-service quality on Jordanian student’s e-loyalty: an empirical study in online retailing

Authors: Rami mohammad al-dweeri, Antonia ruiz moreno, Francisco javier Llorens .2019

Journal: Indusrial Management and Data Systems

Doi: https://doi.org/10.1108/IMDS-12-2017-0598

Social media revenge: A typology of online consumer revenge

Authors: Zaid Mohammad Obeidat, Sarah Hong Xiao, Zainah al Qasem, Ahmad Obeidat2018

Journal: Journal of Retailing and Consumer Services

Doi: https://doi.org/10.1016/j.jretconser.2018.09.010

Consumer revenge using the internet and social media: An examination of the role of service failure types and cognitive appraisal processes

Authors: Zaid Mohammad Ibrahim Obeidat, Sarah Hong Xiao, Gopalkrishnan R Iyer, Michael Nicholson2017

Journal: Psychology & Marketing

Doi: https://doi.org/10.1002/mar.21002

The impact of e-service quality and e-loyalty on online shopping: moderating effect of e-satisfaction and e-trust

Authors: RM Al-dweeri, ZM Obeidat, MA Al-dwiry, MT Alshurideh, AM Alhorani2017

Journal: International journal of marketing studies

Doi: https://d1wqtxts1xzle7.cloudfront.net/71039655/9456b1ad254a8e507f016dca52cd72c84a75-libre.pdf?1633208562=&response-content-disposition=inline%3B+filename%3DThe_Impact_of_E_Service_Quality_and_E_Lo.pdf&Expires=1739109380&Signature=EF0LMXSqH96CzM17pjHOzq8xU

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