Thesis summary:
Nurses are the responsible people for multidisciplinary tasks that are characterized by stressful and sequential medical activities. The study aimed to reveal the association between task load and incidents among nurses at the University of Jordan Hospital. The NASA-TLX scale was used to collect data to measure the association between task load and incidents among nurses at the University of Jordan Hospital. The results of the study showed that all sub-scales of workload (mental factor, physical factor, temporal factor, effort and frustration) were at high levels among nurses. The results of the study also showed a positive direct association between task load and the occurrence of errors related to medications. It also showed a negative statistically significant association at between medical errors and job performance among nurses. The study recommended the necessity of training nursing staff to reduce the incidence of medical errors, introducing technology to solve this problem before it occurs, and increasing the number of nursing staff in hospitals to reduce the task load.
Job satisfaction among healthcare professionals is a crucial determinant of their productivity and the quality of healthcare services. The research aims to evaluate job satisfaction levels and their associated factors among healthcare providers in a teaching hospital in Jordan. A cross-sectional design was employed in this study. The finding revealed a high level of satisfaction in supervision, co-worker relationships, and work status; on the other hand, participants reported dissatisfaction with payment and operating logistics. It is recommended that healthcare managers design interventions targeting operational challenges and compensation to build a more satisfied healthcare workforce.