Tasneem Al-Hyasat, under the supervision of Prof. Eman A. Hammad, has successfully defended her master thesis in Master of pharmacy administration. titled: 

"Patient and Disease Determinants of Hospital Service Utilization in Jordan: Analysis of the Civil Health Insurance Claims Data." in May 2025 at the University of Jordan-school of Pharmacy. It is  the first comprehensive analyses of hospital-level healthcare utilization based on real-world data from Jordan’s Civil Insurance Program (CIP). CIP is Jordan’s largest public insurance scheme, covering more than 60% of the insured population, including public sector employees, retirees, vulnerable populations, and dependents. It plays a pivotal role in Jordan’s journey toward Universal Health Coverage (UHC).

The research used anonymized 2023 electronic health records from public hospitals to identify how patient characteristics and chronic disease burden influence healthcare demand and expenditure. This study sheds light on how NCDs and demographic factors shape resource utilization under CIP. The findings are critical for policymakers as Jordan expands health coverage and strengthens efficiency in public service delivery. They also underscore the value of real-world data in guiding evidence-informed planning and investment for UHC.​